How FrankieOne built a diagnostic bot in just 1 hour with ToolJet?

FrankieOne is a leading identity and fraud prevention platform that helps banks and fintechs manage KYC, KYB, and AML through a single API and dashboard. With a growing customer base and sensitive customer data at the core of its business, FrankieOne needed internal tools that were secure, scalable, and fast to deploy, without slowing down its engineering team.

To stay agile and responsive, FrankieOne turned to ToolJet to replace legacy systems and enable cross-functional teams to build, iterate, and ship internal apps independently.

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FrankieOne’s internal support tooling was built on a legacy Vue.js 2.0 application that quickly became a bottleneck. The outdated framework required frontend expertise to manage even minor updates as internal operations expanded.

To overcome these limitations, FrankieOne began exploring low-code platforms that would allow internal teams to build, iterate, and maintain tools independently, without compromising on security or flexibility.

Key constraints included:

• A need to self-host for data security and compliance.
• Lack of frontend engineers on the platform team.
• To assist technically skilled non-engineers in building tools.
• To skip the delays of dealing with vendor contracts and formal change approvals

After evaluating several low-code platforms like Superblocks and Appsmith, FrankieOne selected ToolJet for its flexibility, security, and cost-effectiveness. ToolJet offered the ideal balance of power and simplicity, making it the right choice for their operational needs. The platform’s ability to scale alongside the company's growing needs and seamless workflow integration made it the perfect fit for their internal tooling strategy.

• Replace legacy tooling with modern, easy-to-maintain interfaces using ToolJet’s drag-and-drop builder.
• Helped platform and operations teams to build and iterate on internal apps without needing frontend expertise.
• Usage of Git-based workflows for faster, controlled deployments across environments.
• Integrate third-party systems and internal services securely, without exposing sensitive PII via public APIs.
• Operate entirely within FrankieOne’s infrastructure using ToolJet’s self-hosted deployment model.

ToolJet enabled FrankieOne to modernize internal tooling at speed and scale. Within months, they achieved:

• 6 internal apps built and deployed, with more in the pipeline
• 1 hour to build and launch a diagnostic bot with full vendor integration
• Zero reliance on frontend engineers or outsourced dev work
• 2–3 person team supporting company-wide internal tools
• Faster cycles, fixes rolled out in hours instead of days