How RevQ reduced client onboarding time by 95% with ToolJet?

RevQ is an innovative quick commerce startup that solves critical problems for brands selling in the rapidly growing quick delivery space. It specializes in turning data into growth strategies. Their technology and rich experience in the consumer goods business help brands unlock their revenue potential on the Quick Commerce platforms.

RevQ wanted to maximize every resource while building scalable solutions that could compete with well-funded competitors in the quick commerce ecosystem.

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RevQ faced the classic build vs. buy dilemma. They wanted to move fast without getting bogged down in infrastructure development.

Key constraints included:

• Resource limitations: Bootstrap business model requiring maximum efficiency from a 4-person team
• Manual bottlenecks: Client onboarding took 5-6 hours of manual setup and configuration per client
• Scaling challenges: Limited capacity to onboard new clients or run trials due to time-intensive processes
• Technical debt risk: Need to avoid building custom infrastructure that would require ongoing maintenance‍
• Speed to market: Pressure to compete in the fast-moving quick commerce space without extensive development cycles

After discovering ToolJet through a product consultant friend, RevQ chose the platform for its flexibility, comprehensive connectors, and alignment with their lean startup philosophy. ToolJet enabled RevQ to build enterprise-grade automation while maintaining its bootstrap approach.

Key implementations:

• Automated client onboarding: Transformed manual 5-6 hour setup processes into 15-20 minute automated workflows
• Public self-service tools: Built a Chrome plugin scraper that allows prospects to test RevQ's services independently
• Configuration management: Enabled instant changes to existing client setups, including city expansions and parameter adjustments.
• Rapid prototyping: Used ToolJet's visual builder to test and iterate on customer-facing tools quickly‍
• API integration: Connected multiple data sources and external services without custom backend development

ToolJet transformed RevQ from a manual service provider to an automated, scalable platform in just 3 months:

• 95% reduction in client onboarding time 
• Instant configuration for existing client changes
• 4-person team delivering enterprise-level automation
• Scalable infrastructure built for growth without extra headcount

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